Suffolk Care Awards 2018 launched

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Press release

The third annual Suffolk Care Awards were launched on Monday 19th February 2018, with entries open to Suffolk’s social care workforce and care providers until 16th March 2018.

Judges are looking for companies and individuals who go the extra mile to offer exemplary and innovative care. Anyone interested in entering can download an entry form online at

There are 10 Award categories again this year, focusing on a range of best care practices. As well as good care practice, categories include inspiring care leaders and managers and, once again this year, judges want Suffolk residents, who have experienced great care either for themselves or a relative, to nominate their carer or care provider for the Special Recognition Award.

Last year this award was won by Alexandra Keenan, a Support Worker from Consensus. She looks after a young man with special needs and the nomination came from his mother.

Alexandra said: “When I was told that I was put forward for the Special Recognition Award, I was taken aback. I go to work with the approach that I will try and make a difference today. What I try and do is to make the young man’s life happy and explain things to him. We have fun and a good laugh and try and make things enjoyable.”

About working in social care, she said: “It is a very challenging and stressful job, and it is very nice to be appreciated for the work that we do.”

The Awards are run by not-for-profit organisation The Suffolk Brokerage, and Suffolk Association of Independent Care Providers (SAICP).

A shortlist of category finalists will be announced in April after which verification visits are carried out during the summer culminating in an Awards night at Greshams in Ipswich, on October 4.

Entrants can enter as many categories as they want, and all awards are free to enter.

Award judges are care sector professionals from private and public sector organisations nationally and in Suffolk, including Suffolk County Council, the NHS and Skills for Care.

 Liz Taylor, Chair of The Suffolk Brokerage said: “The Awards are the highlight of the year for Suffolk’s care workers and companies. We are confident that this year’s Awards will produce some worthy winners.

“The Awards are about sharing their stories and giving people the chance to learn about examples of great care practice going on in Suffolk. There are many examples and unsung heroes who deserve to have their work recognised and rewarded. We look forward to hearing their stories.”

Hilary Gibbs, chair of SAICP added: “Providers are proud and keen to showcase the way their whole teams pull together to deliver the best possible.  Carers are the people at the sharp end, doing a difficult job day and night and it is great to recognise these hard-working, wonderful people.”

 This year’s Suffolk Care Awards categories are: 

 1. Promoting Dignity and Respect in Everyday Life: There is a culture that promotes innovative and creative ways of incorporating dignity and respect into all aspects of people’s lives.

2. Food and Catering: The judges are looking for an approach to nutrition and hydration that is thoughtful, innovative and achieves positive outcomes for all.

3. End of Life: The judges are looking for a positive approach to end of life planning that recognises the wishes of the individual and is person-centred.

4. Inspiring Leaders and Managers: The judges are looking for a leader who is inspiring and motivational in their approach, demonstrating honesty and good communication skills so staff feel supported and empowered.

5. Culture, Creativity and Activities: The judges are looking for an organisation/service which has a positive and proven approach to using a range of  activities creatively to achieve positive outcomes for those accessing the service.

6. Excellent Training: The training offered is underpinned by a good understanding and implementation of individual learning styles and varying outcomes. There is also evidence of good use of current practice and thinking.

7.Innovative Approaches to Services for Dementia: There is a demonstration of an understanding of individual needs, empathy and compassion. 

8. Student Placement/Apprenticeship: The placement is one which provides real opportunities for the development of students and the outcomes of the service as well as the individual.

9. Care Service of the Year: The judges are looking for a service that has delivered care and support over what would usually be expected and has made a positive contribution to services users’ lives.

10. Special Recognition Award: Applications for this award can only be made by users of care services or their relatives/friends. This category is designed to recognise an individual, or organisation, that has made a significant contribution to the sector or a team or one person that has not been recognised elsewhere.

For further information, please contact:
Louise Whitley
Workforce Development Manager
Suffolk Brokerage
Telephone: 01449 720400
Mobile: 07483 124628

Hilary Gibbs
Chair of the Suffolk Association of Independent Care Providers (SAICP)
Telephone: 07787 520104

Notes to Editors

Suffolk Care Awards 2018

The Suffolk Care Awards is run by two organisations who have many years’ experience in the care sector – The Suffolk Brokerage, a not-for-profit organisation which supports Suffolk’s care sector to provide high quality care, and the Suffolk Association of Independent Care Providers (SAICP), a membership organisation involved in good care practice.

 Suffolk Brokerage

The Suffolk Brokerage is an independent, non-profit making organisation dedicated to raising care standards in Suffolk by providing impartial advice, guidance and information to support the county’s health and social care sector. We aim to support the sector to implement new competencies needed to comply with legislation, to promote a positive local image of health and social care, to seek and secure funding for the sector, and to ensure this is offered equitably, to support the recruitment of the social care workforce, and to assist care providers to deliver a suitable and competent workforce in Suffolk.

Care Careers Suffolk is part of The Suffolk Brokerage. It supports individuals, as well as employers, with information, guidance and advice on apprenticeships and careers in care.

Visit for details of The Suffolk Care Awards. 

Suffolk Association of Independent Care Providers (SAICP)

 Founded in 2006, SAICP is a members’ organisation open to any independent or voluntary care provision in Suffolk. It currently has 400 members.

Since its inception, in conjunction with Suffolk County, the Joint Suffolk Care Partnership has evolved to provide a platform from which all care related matters can be addressed. Meetings are held quarterly and are currently chaired by Cllr Rebecca Hopfensperger, Portfolio holder for Adult and Community Services at Suffolk County Council. At these meetings, committee members from the Association meet with council officers and representatives from other relevant bodies to address any issues our members have, and to discuss topical issues and changes within the care sector.

Through the Joint Suffolk Care Partnership, issues which care providers have are brought to the people who can make a difference and change for the better.  We must always remember that we represent the providers who do a difficult job in ensuring high quality care is provided for our vulnerable clients.

Our staff are our main asset and the care awards recognises the job they do in sometimes challenging circumstances but carry out to the best of their abilities.