A care co-ordinator is responsible for bringing together all the different aspects of care needed to help a person, as well as continually evaluating and monitoring it and making changes when needs arise. 

The job is very varied involves developing care plans for people, organising rotas and shifts, and liaising the other care agencies and departments to ensure services are delivered.

Care co-ordinators need to be good at listening to people and carrying out checks to ensure care is delivered properly. You will have to stay up to date with developments and services available in the care sector.

In this role, you can work in different working environments, for example office-based within a residential setting or working in the community.


A level 2 intermediate diploma, or apprenticeship in health and social care, is desirable for a care coordinator. But is not always essential, as they may be given the opportunity to progress towards their qualification whilst working.
Diplomas are the current qualifications in health and social care, which have replaced NVQs, but some workers still hold NVQs which are still valid. In the case of a care worker, they may hold a level 2 NVQ.