Care Team Leader

Job Role: Care Team Leader

Location: Felixstowe

Contract: 44 Hours

About us

Cephas Care aims to support people achieve the outcomes that matter to them in their lives, promoting their wellbeing and independence through both statutory and non-statutory interventions and preventing or reducing their need for reliance on others.

Cephas Care is an established reliable, professional provider. We support people with any needs; frail people, adults and children. We also support young adults to learn life skills and grow in independence.

Contract: 44 hours

We have an exciting opportunity to join our team as a Care Team Leader, Cephas Care have been established for over 31 years and offer real progression with a planned training programme including courses and qualifications for the right candidate.

The successful candidate will have a care background and preferably experience in a Team Leader role within a busy Supported Living environment.

Benefits

Nest Pension Scheme

Full induction & on-going fully certificated training to support your development

We promote recognised qualifications in care and encourage learning

Perk Box subscription offering discounts on everyday shopping & free wellbeing service

Company progression opportunities- over 80% promotion within services

Company awards yearly recognising progression and service

Team leaders are responsible for supporting the service Manager in the day to day management of Cephas Care Ltd, these tasks involve the rostering of all shifts, assessing and risk assessing new support packages, reviewing current clients support packages and supervising the support workers on a regular basis.

In addition to assisting the service Manager with the support and management of the Support Workers, Team Leaders are expected to carry out all support tasks detailed in the client support plan, both in and outside of their home. You may be required to cover awake nights at short notice and ensure the home is covered at all times.

Team Leaders will monitor and develop support plans to ensure that they continue to meet the needs of the client and/or there main carers.

Any concerns and amendments to be reported to the service Manager.

General Duties:

The role of Team Leader can be variable and can include some, but not limited to, the following:

To ensure a high quality of care provision from the team to all clients Field support and shadowing of all Support Workers on a monthly basis ensuring all necessary -information is collated and actioned by relevant team members and any comments or concerns are reported to the service Manager.

Communicate all complaints, concerns and plaudits to the service Manager ensuring prompt and appropriate actions are taken. Supervisions and appraisals. Action all performance issues in line with company policy.
Scheduling and communication of the Support Workers rotas for the week ahead ensuring that all support workers are aware in advance of what they are expected to do and have the necessary information to complete these calls.

To schedule cover for sickness, accidents and unexpected events assess new support packages review current support packages hold monthly team meetings with all staff.
Support the service Manager in any reasonable tasks as requested.

Supply on-call support

Cover Support calls as and when necessary –Personal care and domestic duties, Social and emotional support & support community access, Support with finances, Manage correspondence, Support with taking and managing medication Record keeping both in relation to clients and support workers.
Supporting through Induction Training and Care Certificate.